ViciDial/GoAutoDial Solution | Goauto Dialer For Call Center | Predictive Dialing System

  GOautodial Open Source Omni-channel Contact Center Suite:- GOautodial  is an enterprise-grade open source omni-channel contact center system designed and built for businesses of all sizes. Features inbound, outbound (predictive + preview) and blended dialing, webRTC, REST APIs (Application programming interface), real-time dashboard, reports, analytics, and a lot more.  Best of all, it’s developed using confirmed open-source technologies. GOautodial System Structure:- Vicidial (predictive dialer engine) Apache (webserver) Asterisk (PBX engine) GOautodial applications (CRM, REST APIs, webRTC, etc) MySQL/MariaDB (database server) Kamailio (SIP server) GOautodial Features:- Answering Machine Detection:-  An internal system of the GoAutoDial dialer that sees answering machines (answering the call) so that the app can remove that from the automatic call routing process and all the agents and reps get are live calls. For many telephony apps like GoAutoDial, the chances...

  GoAutoDial:- GoAutoDial (formerly VicidialNOW) is an open-source predictive dialer and inbound IVR/ACD call center system based on CentOS. Focused on becoming a complete call center suite system that just works. It automatically installs GOautodial applications (admin, reports, and agent), Vicidial , Mysql, PHP, Asterisk, and other open-source software for a fully functional call center system. An open-source dialer Linux distribution that shakes. GoAutoDial Great Performance:- Everything a call center requirements are here. Easy to set up and also easy to operate, GOautodial blends the capabilities of predictive dialer, IVR, IP PBX, and inbound ACD systems . Whatever your organization, take away the functionality of GOautodial and stay connected with your business anywhere around the world. This cloud-based telephony enables sales, marketing, technical support, and service procedures at your fingertips anytime. GOautodial is a pocket-friendly solution for small businesses and...

  What is Predictive Dialer?:- A predictive dialer is a type of automatic dialer that makes phone calls even before agents are available. It is designed to increase the efficiency of agents by calling in as many leads as possible. The system quickly moves on to the next leader after an unanswered call. On the other hand, answered calls are quickly forwarded to the next available agent. It guarantees more productive talk time, providing better productivity for the call center. Simply put, a cloud-based predictive dialer automates the dialing method using call metrics, analytics, and reports to dramatically increase dialing rates and improve outbound call center efficiency. But to maximize its use, your team must exceed the minimum required number of agents or you may face projection failures. CRM Software:- Customer Relationship Management (CRM) is a method for managing all of your company's relationships and interactions with customers and potential customers. The goal is simp...

  What is GoAutodial:- A full-service call center solution with real-time dashboard, reporting, and analytics with manual, progressive, and predictive dialing. GoAutoDial is an enterprise-grade open source dialer system. It automatically installs Vicidial, Mysql, PHP, Asterisk, VtigerCRM, and other elements for a fully functional open source predictive dialer system . It supports Sangoma and Digium telephony hardware out of the box and is scalable to hundreds of seats. GoAutoDial is completely web-based. Everything is done in your web browser. From database administration, dialer, and PBX configuration to network settings, all in one web GUI (graphical user interface). Vicidial / GoAutoDial Solution:- GoAutoDial is a complete inbound and outbound call center -based opensource application. GoAutoDial is a suite of programs designed to interact with the Asterisk open-source PBX phone system at the client computer level to enhance the functionality of your phone and system. GoAutoDia...